Shipping Policy

Shipping Policy

Thank you for shopping with us! We strive to provide you with a seamless and enjoyable shopping experience. Please review our shipping policy below:

1. Processing Time:

  • Orders are typically processed and shipped within 1-2 business days after payment confirmation.
  • Please note that processing times may be slightly longer during peak seasons or holidays.

2. Shipping Methods:

  • We offer several shipping options to cater to your needs, including standard, expedited, and express shipping.
  • The shipping methods available may vary depending on your location and the items in your order.

3. Shipping Rates:

  • Shipping rates are calculated based on the total weight of your order, the shipping method selected, and your delivery address.
  • You can view the shipping costs for your order during the checkout process before finalizing your purchase.

4. Estimated Delivery Time:

  • The estimated delivery time depends on the shipping method selected and your location.
  • Standard shipping typically takes 3-7 business days within the continental United States.
  • Expedited and express shipping options are available for faster delivery.
  • International orders may take longer to arrive due to customs clearance and other factors.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can use this tracking number to monitor the status of your delivery and estimate its arrival time.

6. Shipping Restrictions:

  • We currently ship to addresses within the United States and select international destinations.
  • Certain items may be restricted from shipping to certain locations due to legal regulations or carrier restrictions.

7. Delivery Issues:

  • In the rare event that your order is delayed or lost in transit, please contact our customer support team for assistance.
  • We will work with our shipping partners to resolve any issues and ensure that your order reaches you as soon as possible.

8. Shipping Fees:

  • Shipping fees are non-refundable, except in cases where the delay or error is due to our negligence.
  • In the event of a return or exchange, the customer is responsible for covering the cost of return shipping unless the return is due to a mistake on our part.

9. Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

10. Contact Us:

  • If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to contact our customer support team. We're here to help!

We appreciate your business and thank you for choosing DropThrift!